business
  • "GCEC Telecom has been a trusted friend and telecom provider for our network system for over 10 years now. Anytime we've had a question or issue with our Mitel System, they have been quick to respond and troubleshoot a solution."

    Steve Taylor
    Assistant Vice President
    Texas Star Bank
    10 year customer
  • "GCEC Telecom has proven to be the best resource for our telecom needs. Their service and responsiveness as a provider along with the expertise in the Mitel Intertel products have proven to be a real asset to our hospital. We are very pleased with the Mitel system because of its flexibility and the framework it provides to manage applications in the future."

    Bill Bock
    ITS Systems Tech ll
    Texas Health Presbyterian WNJ
    5 year customer
  • "We needed a system that would manage to both the mobile and internal IP needs. GCEC Telecom has been a trusted supplier for over 10 years now. They have been with us so long that I couldn't imagine working with anyone else because they truly understand our business' communications needs."

    Niel McCluskey
    IT Manager
    Weber Aircraft
    10 year customer
  • "As you know, data management plays a vital role in an educational environment and with the Mitel- Intertel System, we were able to integrate our voice system with our data network. GCEC Telecom knows the system inside out and unlike most telecom providers, we actually know our representative on a first name basis!"

    Sandi Russell
    Communications Specialist
    Austin College
    10 year customer
  • "A few years ago, we were in the process trying to integrate our telecom system with our laptops and desktop PC's and GCEC Telecom came in with an off-the-shelf system that was affordable yet functional enough to expand with our future needs. Toshiba's Strata CIX40 IP business communication system has so much flexibility to expand with our management needs. Thank you GCEC Telecom for setting us up and keeping our operations running smoothly!"

    Debbie Eldridge
    Executive Director
    Sherman Housing Authority
    almost 5 year customer
Co-op Connections Card
GCEC Telecom ESPN3.com

Enterprise Management

Mitel's system management solutions afford today's businesses maximum control over their network resources and strategy through easy-to-use central administration systems. Mitel solutions include everything from the monitoring and controlling of telecommunications spending to network monitoring, alarm handling and troubleshooting. Leveraging the world of IP applications and platforms demands a simple, intuitive and powerful means for managing the network.

Call Accounting

The Mitel Call Accounting solution combines robust communication platforms with a feature-rich, web-based application for streamlining communication cost management.

Mitel Enterprise Manager

Enterprise Manager is a suite of management tools that allow simple configuration, control and management of Mitel's enterprise product portfolio. It allows access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity.

Remote Management

The Mitel Management Access Point is a gateway for remotely accessing, monitoring and servicing Mitel IP Communications Platforms (ICPs) and traditional PBX systems over public broadband and PSTN connections. It greatly decreases service costs by reducing engineer site visits and drastically improving response times in resolving customer issues. The Management Access Point can automatically forward system alarms to a specific service provider speeding up the initial fault reporting and investigation process.

Emergency Response Solutions

Emergency Response Adviser

Mitel Emergency Response Adviser is a complete, fully integrated and modular platform equipped with the vital services and data necessary to accurately dispatch Emergency Services to the exact location where an E-911 call originates.